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it is undamaged and unused, with the original labels and stickers still attached;
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it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable).
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it is not missing any accessories or parts;
In the case of buyers remorse or unwanted items, we will arrange collection from the customer at a charge of R120.
Please e-mail info@mruniversallighting.co.za within 7 days of delivery for a full refund or exchange.
Preparing your products for a return
To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;
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package your products safely and securely for protection during transit;
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clearly mark your return reference number on the outside of the parcel; and
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include all accessories and parts that were sold with the product.
Please note failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.